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30-day Money Back Guarantee
Any monthly-billed hosting account paid by credit card can be canceled for a full refund within...

99.9% Uptime Guarantee
Uptime Guarantee: If our server has a physical downtime that is not within the 99.9% uptime...

Bandwidth Limit Alerts
Once a hosting account reaches 70% of it's allocated bandwidth for a particular month, you may...

Free Domain Registration Procedure and Terms
Any yearly-paid Standard, Premium, or Ultra Hosting Package is eligible for free domain...

Server Information
Our servers run on Intel Xeon (Harpertown) 2.0 GHz Quad Core Processors with 8 GB of RAM and a...

Server Security
Our server is protected from hackers and DDos attack (UDP flood). We have an extensive custom...

Software Versions
Linux x86 CentOS 5.x (a free version of RedHat) 32 bit Operating System Dual Intel Xeon...

The Truth About Disk Space and Bandwidth
Many web hosting companies, both adult and mainstream, attempt to lure in customers with promises...

Upgrading and Downgrading Your Account
You can upgrade or downgrade yourhosting account at any time free of charge. You will receive a...

Website Backups
ANA performs weekly backups of all sites hosted on our servers. The process of restoring your...


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