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Generate Partial Backups

You can separately download backups of your Home Directory, MySQL Databases, and Email Forwarders and Filters. We recommend you backup your data often.

To download a partial backup from cPanel, please do the following:

  • Click Backups
  • Click on the backup type you'd like to make
  • Select a destination on your PC where you would like to save it to
  • Click Save
  • It will then start to download

 

Backups of this type can only be restored through cPanel accounts. In order to restore a site from backup using this method, please fill out a support ticket and attach your backup to the message. The fee for this type of restoration is $20 and it may take up to 24 hours to restore your site.

 

Alternative backup method:

  • In your hosting account cPanel, under the Files menu, click on File Manager
  • Check the box next to any folder you want to backup
  • Click on the "Compress" icon from the top menu
  • Select "zip archive" and do not change the destination directory (this sends the backup to the directory you're currently in)
  • Click on "make archive"
  • Once your file is compressed, a message will come up showing it as completed, then you can close that box
  • Now locate your compressed file in your directory, then double click on it to save the file to your computer
  • Once you've downloaded the compressed file, delete in in your file manager by checking the box next to it, then click on the "delete" icon near the top of the page. Leaving backups on the server is a security risk for your site so please do not omit this step.

 

In this way, you can individually save any folder to your own hard drive so you can restore it yourself if necessary.

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